What are your delivery days?
I deliver locally within a 10-mile radius of Malvern or you can collect from my home studio in Great Malvern. Delivery and collection days are on a Thursday and Friday from 9am-2pm every week. I cannot provide an exact delivery time.
What is your minimum spend?
The minimum spend for a gift bouquet or jar arrangement is £35.
Placing an order online
When placing an order online please note Kinfolk Blooms is open Monday-Friday 9am-3pm.
What if the recipient isn’t home to receive the flowers?
I will look for a covered space to leave the flowers safely in water or otherwise call on a neighbour to leave the delivery with them.
How do I get in touch regarding wedding flowers?
There is a ‘weddings’ area on the website where you will find lots of information. If you have any questions or require more information, please email kate@kinfolkblooms.co.uk.
Do you create funeral flowers?
Yes, if you click on The Flower Market area of the website you will find a section for farewell flowers or email kate@kinfolkblooms.co.uk.
There is a problem with my flowers
If there is any issue with your delivery, please get in touch on the phone or via email within 24 hours of your order arriving, sharing a photo of the issue and I will do what I can to rectify the problem.
Will my flowers look exactly like the ones pictured?
I always aim to provide customers with the best quality flowers which may mean I need to substitute certain flowers to meet seasonal change or quality. I will always create the design in the colourway you have selected, using the freshest flowers that day, which means they may vary a little to the image featured on the website.
